Warranty Information on Hard Drive and Storage products

Document ID: 4001732


Posted Date: 2013-06-10


Distribution: View Public Website


Applicable Models
Accessory Hard Drives


Warranty Information

Find your type of storage product listed below to determine the warranty coverage in years and then return to the Warranty Information page to view the warranty document for your product or select the warranty link in each category below.

Portable External Hard Drives

Portable External HDD    
3 Year Warranty
  • Canvio 3.0 (Models that begin with HDTC)
  • Canvio Basics 3.0 (Models that begin with HDTB1)
  • Canvio Slim  & Canvio Slim II (Models that begin with HDTD)

2 Year Warranty

  • Canvio Connect & Canvio Connect II (Models that begin with HDTC)

1 Year Warranty

  • Canvio Basics 3.0 (Models that begin with HDTB2 or HDTB3)

Desktop External Hard Drives

Desktop External HDD    
3 Year Warranty
  • Canvio Desk (Models that begin with HDNB)

Network Attached Storage

Network attached storage    
3 Year Warranty
  • Network attached storage (Models that begin with HDWC)

Internal Storage Drives

Internal HDD    
3 Year Warranty
  • SSD Upgrade kit and bare drive (Models that begin with HDTS)
  • 2.5" and 3.5" Hard Drives (Models that begin with PH20, PH21, PH32, PH33)

Flash Storage Devices

SD Cards    
USB Thumb Drive    
5 Year Warranty
  • SD Cards (All Models)
  • Micro SD Cards (All Models)
  • Flash Air Cards (All Models)
  • Compact Flash Cards (All Models)

2 Year Warranty

  • USB 2.0 memory Stick (Models that begin with THNU, PFU0)

Wireless Storage

Wireless storage    
1 Year Warranty
  • Wireless storage (Models that begin with HDWW)
  • Canvio AeroMobile
  • Canvio AeroCast


Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.