Toshiba support for 2015 & later TV models

Document ID: 4007553


Posted Date: 2015-05-19


Distribution: View Public Website


Applicable Models
2015 and later TV Models 2015MODELTV



This page will help you find support information on your Toshiba 2015 or later model TV.


First to determine if your TV is a Toshiba 2015 or later model check the model number list below and if it matches then click here to find support information

If your TV model is not listed here then CLICK HERE for information and support

L621U : 65L621U,55L621U,49L621U,43L621U
L421U : 55L421U,
L221U : 32L221U,
L420U : 50L420U,49L420U,43L420U,
L220U : 32L220U,
L310U : 55L310U,49L310U,43L310U,40L310U
L110U : 32L110U,28L110U

If your TV is a Toshiba 2015 or later TV Model then visit or call (855) 527-2411

An additional way to determine if your model is a 2015 or later TV look on the back of the original remote that came with your TV  and if you see the phone number 855.527.2411 as in the example below:


If you have a Toshiba 2014 model or earlier TV model, close this window, select Product Support from the navigation menu on the right side then enter your model in the search field. Here you will find Toshiba support material like user guides, quick start guides and troubleshooting.



To locate your model part number see the example product label located on the side or back of your TV:

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.