Autorun Fails Intermittently With Toshiba CDRW & DVD/CDRW Combo Drives



Document ID: 98070528

 

Posted Date: 2002-04-02

 

Last Updated: 2002-04-02

 

Distribution: View Public Website

 

Applicable Models
Satellite 1905-S277
Satellite 1905-S278

 

Issue

If a CD-ROM media with autorun file is inserted to the above drives, the autorun feature will normally not work.
Press the drive button to remove the CD, wait about 10 seconds and re-insert the CD into the drive. The autorun feature will start 4 out of 5 times.

The intermittent failure issue happens more often on the combo DVD/CD-RW drive than the CD-RW drive.

  1. Toshiba DVD/CD-RW SD-R2102
  2. Toshiba CD-RW SR-C8002
Resolution

Disabling the Norton Auto Protect switch from the Task Tray will fix the Autorun failures.
By default, Norton Auto Protect switch is Enabled.
To disable Norton Auto Protect, toggle the Norton switch ON or OFF from the task tray without shutting down the machine.

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