HDMI Audio Return Channel (ARC) not working properly on VX700U and WX800U series LED TV and 3D TV

Document ID: 98083473

Posted Date: 2011-02-26

Last Updated: 2011-02-26

Distribution: View Public Website

Applicable Models

Television 46VX700U

Television 46WX800U

Television 55VX700U

Television 55WX800U

Issue

Problems with HDMI Audio Return Channel (ARC) not working properly with some Audio Receivers

Resolution

Upgrade to the Latest firmware version either through direct download to TV using the TV Software upgrade instruction below or use the Download section of this web site to download the firmware and instructions.

FW Update

Export Control and EULA

Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.