How to eliminate the "Wrong Machine" error message when restoring the factory software image.
- Document ID: 98081663
- Posted Date: 2005-04-01
- Last Updated: 2005-04-01
- Distribution: View Public Website
- Applicable Models
Satellite 1400-S151 Satellite 1400-S152 Satellite 1405-S151 Satellite 1405-S152 Satellite 1405-S171 Satellite 1405-S172 Satellite 1410-S105 Satellite 1410-S106 Satellite 1410-S173 Satellite 1410-S174 Satellite 1415-S105 Satellite 1415-S106 Satellite 1415-S115 Satellite 1415-S173 Satellite 1415-S174 Satellite 1555CDS Satellite 1800-S203 Satellite 1800-S204 Satellite 1800-S206 Satellite 1800-S207 Satellite 1800-S253 Satellite 1800-S254 Satellite 1800-S256 Satellite 1800-S274 Satellite 1805-S154 Satellite 1805-S177 Satellite 1805-S203 Satellite 1805-S204 Satellite 1805-S207 Satellite 1805-S208 Satellite 1805-S253 Satellite 1805-S254 Satellite 1805-S255 Satellite 1805-S273 Satellite 1805-S274 Satellite 1805-S278 Satellite 2060CDS Satellite 2060CDT Satellite 2065CDS Satellite 2065CDT Satellite 2100CDS Satellite 2100CDT Satellite 2105CDS Satellite 2140XCDS Satellite 2180CDT Satellite 220CDS Satellite 2210CDT Satellite 2210XCDS Satellite 2250CDT Satellite 2250XCDS Satellite 225CDS Satellite 2400-S201 Satellite 2400-S202 Satellite 2400-S251 Satellite 2400-S252 Satellite 2405-S201 Satellite 2405-S202 Satellite 2405-S221 Satellite 2410-S185 Satellite 2410-S203 Satellite 2410-S204 Satellite 2410-S205 Satellite 2410-S206 Satellite 2415-S205 Satellite 2415-S206 Satellite 2455-S3001 Satellite 2455-S305 Satellite 2455-S306 Satellite 2500CDT Satellite 2505CDS Satellite 2505CDT Satellite 2510CDS Satellite 2515CDS Satellite 2530CDS Satellite 2535CDS Satellite 2540CDS Satellite 2545CDS Satellite 2545XCDT Satellite 2590CDS Satellite 2590CDT Satellite 2590XDVD Satellite 2595CDS Satellite 2595CDT Satellite 2595XDVD Satellite 2615DVD Satellite 2655XDVD Satellite 2675DVD Satellite 2695DVD Satellite 2715DVD Satellite 2715XDVD Satellite 2755DVD Satellite 2775XDVD Satellite 2800-S201 Satellite 2800-S202 Satellite 2805-S201 Satellite 2805-S202 Satellite 2805-S301 Satellite 2805-S302 Satellite 2805-S401 Satellite 2805-S402 Satellite 2805-S503 Satellite 2805-S603 Satellite 300CDS Satellite 305CDS Satellite 305CDT Satellite 310CDS Satellite 310CDT Satellite 315CDS Satellite 315CDT Satellite 320CDS Satellite 320CDT Satellite 325CDS Satellite 325CDT Satellite 330CDS Satellite 330CDT Satellite 335CDS Satellite 335CDT Satellite 4000CDS Satellite 4000CDT Satellite 4005CDS Satellite 4005CDT Satellite 4010CDS Satellite 4010CDT Satellite 4015CDS Satellite 4015CDT Satellite 4020CDT Satellite 4025CDT Satellite 4030CDT Satellite 4060CDT Satellite 4080CDT Satellite 4080XCDT Satellite 4085XCDT Satellite 4090XDVD Satellite 4100XDVD Satellite 5005-S504 Satellite 5005-S507 Satellite 5005-S508 Satellite 5105-S501 Satellite 5105-S502 Satellite 5105-S607 Satellite 5105-S608 Satellite 5105-S701 Satellite 5105-S702 Satellite 5105-S901 Satellite 5205-S119 Satellite 5205-S503 Satellite 5205-S504 Satellite 5205-S505 Satellite 5205-S506 Satellite 5205-S5151 Satellite 5205-S703 Satellite 5205-S704 Satellite 5205-S705 Satellite A10-S100 Satellite A10-S1001 Satellite A10-S127 Satellite A10-S128 Satellite A10-S129 Satellite A10-S1291 Satellite A10-S167 Satellite A10-S169 Satellite A10-S1691 Satellite A10-S177 Satellite A10-S178 Satellite A15-S127 Satellite A15-S128 Satellite A15-S129 Satellite A15-S1291 Satellite A15-S1292 Satellite A15-S157 Satellite A15-S158 Satellite A15-S1692 Satellite A20-S207 Satellite A20-S208 Satellite A20-S259 Satellite A20-S2591 Satellite A25-S207 Satellite A25-S208 Satellite A25-S279 Satellite A25-S2791 Satellite A25-S2792 Satellite A25-S307 Satellite A25-S308 Satellite A55-S106 Satellite A55-S1063 Satellite A55-S1064 Satellite A55-S1065 Satellite A55-S1066 Satellite A55-S129 Satellite A55-S1291 Satellite A55-S179 Satellite A55-S1791 Satellite A55-S306 Satellite A55-S3061 Satellite A55-S3062 Satellite A55-S3063 Satellite A55-S326 Satellite A55-S3261 Qosmio F15-AV201 Qosmio G15-AV501 Portege 2000 Portege 2010 Portege 300CT Portege 3010CT Portege 3015CT Portege 3020CT Portege 3025CT Portege 3110CT Portege 320CT Portege 3440CT Portege 3480CT Portege 3490CT Portege 4000 Portege 4005 Portege 4010 Portege 7000CT Portege 7010CT Portege 7020CT Portege 7140CT Portege 7200CT Portege 7200CTe Portege 7220CTe Portege M100 Portege M200 Portege M205-S809 Portege M205-S810 Tecra 520CDT Tecra 530CDT Tecra 550CDT Tecra 750CDM Tecra 750CDT Tecra 750DVD Tecra 780CDM Tecra 780DVD Tecra 8000 Tecra 8100 Tecra 8200 Tecra 9000 Tecra 9100 Tecra A2 Tecra M1 Tecra M2 Tecra M2V Tecra TE2100 Satellite Pro 4260DVD Satellite Pro 4280XDVD Satellite Pro 4280ZDVD Satellite Pro 4300 Satellite Pro 440CDT Satellite Pro 440CDX Satellite Pro 445CDT Satellite Pro 445CDX Satellite Pro 4600 Satellite Pro 460CDT Satellite Pro 460CDX Satellite Pro 465CDT Satellite Pro 465CDX Satellite Pro 470CDT Satellite Pro 480CDT Satellite Pro 490CDT Satellite Pro 490XCDT Satellite Pro 6000 Satellite Pro 6100 Satellite Pro M10-S405 Satellite Pro M10-S406 Satellite Pro M15-S405 Satellite Pro M15-S406
- Issue
When you insert the restore CD into your computer under Windows, you see a message indicating the CD isn't the right one for your computer. Or, when you try to restore your computer back to the factory state using the restore CD, you see a "Wrong Machine" message.
"Restore CD" refers to the Restore CDs, Recovery CDs, Reconfiguration CDs, Configuration Builder CDs (CBCDs), or PIRAD CD/DVDs that came with your Toshiba PC.
- Resolution
Please verify that you are using the correct CDs for your computer. The CDs that shipped with a computer can only be used on that computer and not another model even with a similar model number. For example, you can not use Satellite 1800 CDs on a Satellite 1805, also you can not use Tecra 8100 CDs on another Tecra 8100 if the two Tecras have different part numbers.
If you're sure you're using the correct CDs, then you can download the Toshiba DMI Update Utility for Notebook PCs . The DMI Update Utility will allow you to restore your model's identification information (DMI strings) so you can restore the factory software.
Please note: The DMI Update utility must run from DOS boot media. The package you download will guide you through the process of creating the DOS boot media. To create the DMI utility boot disk, you'll need one of the following:
- A bootable diskette (floppy) drive (FDD) and a blank diskette.
- A bootable CD/DVD drive (CDR), access to a PC with CD writing capability, and a blank CD-r or CD-RW disk.
If you have a FDD, the FDD method is the simplest, most reliable method. If no FDD is available, the bootable CDR is your only option.
- Export Control and EULA
- Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Dynabook end-user license agreement both of which you can view before downloading any such software.