Warranty Information on Hard Drive and Storage products



Document ID: 4001732

 

Posted Date: 2013-06-10

 

Distribution: View Public Website

 

Applicable Models
Desktop Ext Hard Drive Canvio Desk 4TB HDWC240CK3J1
Desktop Ext Hard Drive Canvio Desk 4TB HDWC240XK3J1
Desktop Ext Hard Drive Canvio Desk 5TB HDWC250XK3J1
Desktop Ext Hard Drive Canvio Desk 6TB HDWC260XK3J1
Desktop Ext Hard Drive Canvio for Desktop 3TB HDWC330XK3J1
Desktop Ext Hard Drive Canvio for Desktop 4TB HDWC340XK3J1
Desktop Ext Hard Drive Canvio for Desktop 5TB HDWC350XK3J1
Desktop Ext Hard Drive Canvio for Desktop 6TB HDWC360XK3J1
Desktop Ext Hard Drive HDWC110XK3J1
Desktop Ext Hard Drive HDWC120XK3J1
Desktop Ext Hard Drive HDWC130XK3J1
Desktop Ext Hard Drive PH3064U-1EXB
Desktop Ext Hard Drive PH3100U-1E3S
Desktop Ext Hard Drive PH3100U-1EXB
Desktop Ext Hard Drive PH3100U-1EXBC
Desktop Ext Hard Drive PH3200U-1E3S
Desktop Ext Hard Drive PH3200U-1EXB
Internal Storage HDD HDWA110XZSTA
Internal Storage HDD HDWA120XZSTA
Internal Storage HDD HDWA130XZSTA
Internal Storage HDD HDWD105XZSTA
Internal Storage HDD HDWD110XZSTA
Internal Storage HDD HDWD120XZSTA
Internal Storage HDD HDWD130XZSTA
Internal Storage HDD HDWE140XZSTA
Internal Storage HDD HDWE150XZSTA
Internal Storage HDD HDWE160XZSTA
Internal Storage HDD HDWJ105XZSTA
Internal Storage HDD HDWJ110XZSTA
Internal Storage HDD HDWM105XZSTA
Internal Storage HDD HDWM110XZSTA
Internal Storage SSD PH2000D-BKIT
Internal Storage SSD PH2050U1I54
Internal Storage SSD PH2050U1SHD
Internal Storage SSD PH2100U1I54
Internal Storage SSD PH2100U1SHD
Internal Storage SSD PH3200U-1I72
Internal Storage SSD PH3300U-1I72
Internal Storage SSD PH3400U-1I72
Internal Storage SSD PH3500U-1I72
Internal Storage SSD PH3600U-1I72
Portable USB Hard Drives Canvio Basics (A1) 2TB Special Edition 2013
Portable USB Hard Drives Canvio Basics (A2) 3TB Black Special Edition 2015
Portable USB Hard Drives Canvio Basics HDTB105XK3AA
Portable USB Hard Drives Canvio Basics HDTB107XK3AA
Portable USB Hard Drives Canvio Basics HDTB110XK3AA
Portable USB Hard Drives Canvio Basics HDTB110XK3BA
Portable USB Hard Drives Canvio Basics HDTB115XK3AA
Portable USB Hard Drives Canvio Basics HDTB205XK3AA
Portable USB Hard Drives Canvio Basics HDTB207XK3AA
Portable USB Hard Drives Canvio Basics HDTB210XK3BA
Portable USB Hard Drives Canvio Basics HDTB215XK3CA
Portable USB Hard Drives Canvio Basics HDTB220XK3CA
Portable USB Hard Drives Canvio Basics HDTB305XK3AA
Portable USB Hard Drives Canvio Basics HDTB305XS3AA
Portable USB Hard Drives Canvio Basics HDTB305XW3AA
Portable USB Hard Drives Canvio Basics HDTB307XK3AA
Portable USB Hard Drives Canvio Basics HDTB307XS3AA
Portable USB Hard Drives Canvio Basics HDTB307XW3AA
Portable USB Hard Drives Canvio Basics HDTB310XK3AA
Portable USB Hard Drives Canvio Basics HDTB310XS3AA
Portable USB Hard Drives Canvio Basics HDTB310XW3AA
Portable USB Hard Drives Canvio Basics HDTB320XK3CA
Portable USB Hard Drives Canvio Basics HDTB320XS3CA
Portable USB Hard Drives Canvio Basics HDTB320XW3CA
Portable USB Hard Drives Canvio Basics HDTB330XK3CA
Portable USB Hard Drives Canvio Connect HDTC605XG3A1
Portable USB Hard Drives Canvio Connect HDTC605XK3A1
Portable USB Hard Drives Canvio Connect HDTC605XL3A1
Portable USB Hard Drives Canvio Connect HDTC605XR3A1
Portable USB Hard Drives Canvio Connect HDTC605XS3A1
Portable USB Hard Drives Canvio Connect HDTC605XW3A1
Portable USB Hard Drives Canvio Connect HDTC607XK3A1
Portable USB Hard Drives Canvio Connect HDTC610XG3A1
Portable USB Hard Drives Canvio Connect HDTC610XK3A1
Portable USB Hard Drives Canvio Connect HDTC610XL3A1
Portable USB Hard Drives Canvio Connect HDTC610XR3A1
Portable USB Hard Drives Canvio Connect HDTC610XS3A1
Portable USB Hard Drives Canvio Connect HDTC610XW3A1
Portable USB Hard Drives Canvio Connect HDTC615XK3A1
Portable USB Hard Drives Canvio Connect HDTC705XK3A1
Portable USB Hard Drives Canvio Connect HDTC705XL3A1
Portable USB Hard Drives Canvio Connect HDTC705XR3A1
Portable USB Hard Drives Canvio Connect HDTC705XS3A1
Portable USB Hard Drives Canvio Connect HDTC705XW3A1
Portable USB Hard Drives Canvio Connect HDTC707XK3A1
Portable USB Hard Drives Canvio Connect HDTC707XL3A1
Portable USB Hard Drives Canvio Connect HDTC707XR3A1
Portable USB Hard Drives Canvio Connect HDTC707XS3A1
Portable USB Hard Drives Canvio Connect HDTC707XW3A1
Portable USB Hard Drives Canvio Connect HDTC7104K16
Portable USB Hard Drives Canvio Connect HDTC7104W16
Portable USB Hard Drives Canvio Connect HDTC710ML16
Portable USB Hard Drives Canvio Connect HDTC710MR16
Portable USB Hard Drives Canvio Connect HDTC710VS3A1
Portable USB Hard Drives Canvio Connect HDTC710XK3A1
Portable USB Hard Drives Canvio Connect HDTC710XL3A1
Portable USB Hard Drives Canvio Connect HDTC710XR3A1
Portable USB Hard Drives Canvio Connect HDTC710XS3A1
Portable USB Hard Drives Canvio Connect HDTC710XW3A1
Portable USB Hard Drives Canvio Connect HDTC715XK3C1
Portable USB Hard Drives Canvio Connect HDTC715XL3C1
Portable USB Hard Drives Canvio Connect HDTC715XR3C1
Portable USB Hard Drives Canvio Connect HDTC715XS3C1
Portable USB Hard Drives Canvio Connect HDTC715XW3C1
Portable USB Hard Drives Canvio Connect HDTC720BS3C1
Portable USB Hard Drives Canvio Connect HDTC720CK3C1
Portable USB Hard Drives Canvio Connect HDTC720XK3C1
Portable USB Hard Drives Canvio Connect HDTC720XL3C1
Portable USB Hard Drives Canvio Connect HDTC720XR3C1
Portable USB Hard Drives Canvio Connect HDTC720XS3C1
Portable USB Hard Drives Canvio Connect HDTC720XW3C1
Portable USB Hard Drives Canvio Connect II HDTC805XC3A1
Portable USB Hard Drives Canvio Connect II HDTC805XK3A1
Portable USB Hard Drives Canvio Connect II HDTC805XL3A1
Portable USB Hard Drives Canvio Connect II HDTC805XR3A1
Portable USB Hard Drives Canvio Connect II HDTC805XW3A1
Portable USB Hard Drives Canvio Connect II HDTC810XC3A1
Portable USB Hard Drives Canvio Connect II HDTC810XK3A1
Portable USB Hard Drives Canvio Connect II HDTC810XL3A1
Portable USB Hard Drives Canvio Connect II HDTC810XR3A1
Portable USB Hard Drives Canvio Connect II HDTC810XW3A1
Portable USB Hard Drives Canvio Connect II HDTC820CKMSD
Portable USB Hard Drives Canvio Connect II HDTC820XC3C1
Portable USB Hard Drives Canvio Connect II HDTC820XK3C1
Portable USB Hard Drives Canvio Connect II HDTC820XL3C1
Portable USB Hard Drives Canvio Connect II HDTC820XR3C1
Portable USB Hard Drives Canvio Connect II HDTC820XW3C1
Portable USB Hard Drives Canvio Connect II HDTC830XC3C1
Portable USB Hard Drives Canvio Connect II HDTC830XK3C1
Portable USB Hard Drives Canvio Connect II HDTC830XL3C1
Portable USB Hard Drives Canvio Connect II HDTC830XR3C1
Portable USB Hard Drives Canvio Connect II HDTC830XW3C1
Portable USB Hard Drives Canvio Slim II HDTD210BS3E1
Portable USB Hard Drives Canvio Slim II HDTD210CK3E1
Portable USB Hard Drives Canvio Slim II HDTD210CS3E1
Portable USB Hard Drives Canvio Slim II HDTD210OS3E1
Portable USB Hard Drives E05A050BAU2XK
Portable USB Hard Drives E05A050CAU2XG
Portable USB Hard Drives E05A050CAU2XL
Portable USB Hard Drives E05A050CAU2XR
Portable USB Hard Drives E05A050CAU2XY
Portable USB Hard Drives E05A050CAU3XW
Portable USB Hard Drives E05A050MAU2XW
Portable USB Hard Drives E05A050MAU2XY
Portable USB Hard Drives E05A064CAU2XG
Portable USB Hard Drives E05A064CAU2XK
Portable USB Hard Drives E05A064CAU2XL
Portable USB Hard Drives E05A064CAU2XR
Portable USB Hard Drives E05A064CAU2XY
Portable USB Hard Drives E05A075ABU2XW
Portable USB Hard Drives E05A075ABU2XY
Portable USB Hard Drives E05A075BAU2XK
Portable USB Hard Drives E05A075CAU3XW
Portable USB Hard Drives E05A075PBU2XG
Portable USB Hard Drives E05A075PBU2XK
Portable USB Hard Drives E05A075PBU2XL
Portable USB Hard Drives E05A075PBU2XR
Portable USB Hard Drives E05A075PBU2XY
Portable USB Hard Drives E05A100ABU2XW
Portable USB Hard Drives E05A100ABU2XY
Portable USB Hard Drives E05A100PBU2XG
Portable USB Hard Drives E05A100PBU2XK
Portable USB Hard Drives E05A100PBU2XL
Portable USB Hard Drives E05A100PBU2XR
Portable USB Hard Drives E05A100PBU2XY
Portable USB Hard Drives E05A100PBU3XW
Portable USB Hard Drives HDDR100E01X
Portable USB Hard Drives HDDR120E01X
Portable USB Hard Drives HDDR120E02X
Portable USB Hard Drives HDDR160E01X
Portable USB Hard Drives HDDR160E02X
Portable USB Hard Drives HDDR200E02X
Portable USB Hard Drives HDDR250E02X
Portable USB Hard Drives HDDR320E04XG
Portable USB Hard Drives HDDR320E04XL
Portable USB Hard Drives HDDR320E04XR
Portable USB Hard Drives HDDR500E04XG
Portable USB Hard Drives HDDR500E04XL
Portable USB Hard Drives HDDR500E04XR
Portable USB Hard Drives HDDR500E04XW
Portable USB Hard Drives HDDR640E04XR
Portable USB Hard Drives HDTD105XK3D1
Portable USB Hard Drives HDTD105XS3D1
Portable USB Hard Drives HDTD205SMEA
Portable USB Hard Drives HDTD205XK3D1
Portable USB Hard Drives HDTD205XS3D1
Portable USB Hard Drives HDTD205XSMDA
Portable USB Hard Drives HDTD210SMEA
Portable USB Hard Drives HDTD210XK3E1
Portable USB Hard Drives HDTD210XS3E1
Portable USB Hard Drives HDTP105XK3AA
Portable USB Hard Drives HDTP110BK3A1
Portable USB Hard Drives HDTP110VK3A1
Portable USB Hard Drives HDTP110VK3A2
Portable USB Hard Drives HDTP110VK3A3
Portable USB Hard Drives HDTP110XK3AA
Portable USB Hard Drives HDTP205XK3AA
Portable USB Hard Drives HDTP205XW3AA
Portable USB Hard Drives HDTP210XK3AA
Portable USB Hard Drives HDTP210XW3AA
Portable USB Hard Drives HDTP220XK3CA
Portable USB Hard Drives HDTP220XW3CA
Portable USB Hard Drives HDTP225XK3CA
Portable USB Hard Drives HDTP225XW3CA
Portable USB Hard Drives HDTP230XK3CA
Portable USB Hard Drives HDTP230XW3CA
Portable USB Hard Drives HDTW110XB3A1
Portable USB Hard Drives HDTW110XBMAA
Portable USB Hard Drives HDTW110XC3A1
Portable USB Hard Drives HDTW110XCMAA
Portable USB Hard Drives HDTW120XB3C1
Portable USB Hard Drives HDTW120XBMCA
Portable USB Hard Drives HDTW120XC3C1
Portable USB Hard Drives HDTW120XCMCA
Portable USB Hard Drives HDTW130XB3C1
Portable USB Hard Drives HDTW130XBMCA
Portable USB Hard Drives HDTW130XC3C1
Portable USB Hard Drives HDTW130XCMCA
Portable USB Hard Drives PH2050U-1EWL
Portable USB Hard Drives PH2100U-1EWL
Flash Storage micro XXX-XXX

 

Warranty Information

Find your type of storage product listed below to determine the warranty coverage in years and then return to the Warranty Information page to view the warranty document for your product or select the warranty link in each category below.


Portable External Hard Drives


Portable External HDD    
3 Year Warranty
  • Canvio PRO (Models that begin with HDTW)
  • Canvio 3.0 (Models that begin with HDTC)
  • Canvio Basics 3.0 (Models that begin with HDTB1)
  • Canvio Slim  & Canvio Slim II (Models that begin with HDTD)

2 Year Warranty

  • Canvio Connect & Canvio Connect II (Models that begin with HDTC)

1 Year Warranty

  • Canvio Basics 3.0 (Models that begin with HDTB2 or HDTB3)

Desktop External Hard Drives

Desktop External HDD    
3 Year Warranty
  • Canvio Desk (Models that begin with HDNB)

Network Attached Storage

Network attached storage    
3 Year Warranty
  • Network attached storage (Models that begin with HDWC)

Internal Storage Drives

 

 

Internal HDD    

5 Year Warranty 3 Year Warranty 2 Year Warranty
  • Desktop Internal Hard Drive (3.5") (Models that begin with HDWA/D/E)

Flash Storage Devices

SD Cards    
USB Thumb Drive    
5 Year Warranty
  • SD Cards (All Models)
  • Micro SD Cards (All Models)
  • Flash Air Cards (All Models)
  • Compact Flash Cards (All Models)
  • TransMemory Pro USB 3.0 Pro Flash Drives (PFUxxx)

2 Year Warranty

  • USB 2.0 memory Stick (Models that begin with THNU, PFU0)

RMA Support
tma_ssd_warranty@taec.toshiba.com
Phone#  1-855-898-1905 option #1


Wireless Storage

Wireless storage    
1 Year Warranty
  • Wireless storage (Models that begin with HDWW)
  • Canvio AeroMobile
  • Canvio AeroCast

 

Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.