Toshiba Windows 8 Upgrade Information

Document ID: 98083978


Posted Date: 2012-08-31


Last Updated: 2012-08-31


Distribution: View Public Website



Toshiba offers a premium support package for Microsoft’s exciting new Windows 8 Operating System. For assistance in upgrading or performing a new installation and training on how to maximize your use of your new Windows 8 Operating System, contact our Toshiba Expert care Team at 1-(855) 256-9005.

Click here to learn more

How to upgrade to Windows 8

Step 1: Check to see if your computer is supported by Toshiba for upgrade to Windows 8.

Select your 5 digit model part number from the list of supported models   need help finding your model?

Step 2: Visit the Microsoft Compatibility Center for Windows 8 to see if your favorite apps and devices are compatible with Windows 8.

Step 3: View Information from Toshiba regarding any loss/limit of any features/functionality that may occur after your upgrade.

Step 4: Visit the Microsoft Windows 8 Upgrade offer web site to register and redeem your Windows 8 upgrade offer from Microsoft.

Step 5: Backup your data. If you need help click here or choose a Toshiba backup solution.

Step 6: Choose the type of Windows 8 installation and follow the instructions.

  • Clean Install: Removes all programs and data files from your laptop, replacing them with a completely new installation of Windows 8
    1. Run the Windows 8 Upgrade that you redeemed from Microsoft in Step 4.
    2. Download, Install and Run the Toshiba Upgrade Assistant to guide you through the process of re-installing software and drivers.

  • Upgrade install: Keeps Windows settings, personal files and applications.
    • If your computer is purchased after Jun 1, 2012 then download, install and run the Toshiba Upgrade Assistant to guide you through the process of upgrading to Windows 8.
    • If your computer is purchased between Jan 1 2011 and Jun 1 2012 then download the manual step-by-step instructions below.

Download manual step-by-step custom "clean" install instructions.
Download manual step-by-step upgrade instructions.
NOTE: The manual step-by-step instructions include information from Toshiba regarding software, hardware, drivers or firmware required to perform an upgrade to Windows 8.

Windows 8 frequently asked questions

Windows 8 FAQs from Microsoft
Windows 8 FAQs from Toshiba

Toshiba Upgrade Assistant to simplify the Windows 8 installation process

The Toshiba Upgrade Assistant will guide you through upgrading your computer to Windows 8.
Download the Toshiba Upgrade Assistant

Download Toshiba drivers for Windows 8

Where to find individual software updates for Windows 8 installations on Toshiba laptops.

Where to find individual software updates for Windows 8 when using Toshiba Accessories (dynadock, external monitors and port replicators).


Windows 8 hardware and software requirements

Minimum Windows 8 hardware requirements:

  • Processor: 1 gigahertz (GHz) or faster
  • RAM: 1 gigabyte (GB) (32-bit) or 2 GB (64-bit)
  • Hard disk space: 16 GB (32-bit) or 20 GB (64-bit)
  • Graphics card: Microsoft DirectX 9 graphics device with WDDM driver

Additional requirements to use certain features:

  • To use touch, you need a tablet or a monitor that supports multitouch.
  • To access the Windows Store and to download and run apps, you need an active Internet connection and a screen resolution of at least 1024 x 768.
  • To snap apps, you need a screen resolution of at least 1366 x 768.

For the latest information regarding hadrware or software requirements from Microsoft for Windows 8 visit the Windows 8 FAQ WEB page.

Toshiba has tested the following systems for upgrade to Windows 8

Click here for a complete list of tested systems that support an upgrade to Windows 8.

These tested systems do not support an upgrade to Windows 8: mini notebooks NB500, NB505, NB510, NB515 (model part numbers: PLL50 and PLL72)



Export Control and EULA
Use of any software made available for download from this system constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view before downloading any such software.